Terms and Conditions of Service
Statement of Application:
The following Terms and Conditions of Service are binding upon Coast to Coast Carriers, Inc. (“BROKER” or “Coast to Coast”) and any business or individual using any service of any kind provided by Coast to Coast (“SHIPPER”), unless the parties have in place, prior to the date of service a written, countersigned agreement with Coast to Coast Carriers, in which case that signed agreement shall supplement these terms and control in place of conflict. For all other SHIPPERS, these Terms and Conditions shall control. SHIPPER shall include any consignor, consignee, beneficial owner, or other party arranging for transportation with Coast to Coast, receiving services from Coast to Coast, or otherwise involved in the tendering or receipt of freight for a shipment in which Coast to Coast arranged transportation. Use of the website ctccarriers.com and/or any communication with an email address at that domain, or the booking of any transportation services with BROKER shall demonstrate use and acceptance of these Terms and Conditions.
In consideration of the mutual covenants hereinafter set forth, SHIPPER engages BROKER and BROKER agrees to perform the services set forth herein, upon the following conditions:
1. ROLES OF PARTIES
1.1 BROKER is a transportation broker as defined by 49 U.S.C. §13102(2), arranging for the transportation of goods of all kinds on behalf of its shipper-clients.
1.2 SHIPPER is a sole proprietorship, corporation or limited liability company seeking to engage a transportation broker to assist it in locating motor carriers to transport SHIPPER’s goods.
1.3 SHIPPER certifies that it has title, interest, or rights (including those of an agent) to bind the goods and any owner of beneficial owner thereof to these terms and the terms of any underlying motor carrier to whom the cargo is eventually tendered.
2. BROKER’S DUTIES AND OBLIGATIONS
2.1 BROKER is a licensed property broker with the U.S. Department of Transportation.
2.2 BROKER arranges for transportation of goods on behalf of SHIPPER, but does not actually carry, consolidate, possess, or otherwise take dominion over the loads that it brokers.
2.3 BROKER agrees to provide SHIPPER with transportation services, including the locating, hiring, qualifying, rate negotiation, and tendering of a carrier, who will perform the actual carriage of the SHIPPER’S goods at the direction of BROKER.
2.4 Qualifying a carrier shall be defined under these terms as receiving a certificate of insurance from the carrier showing at least the statutory minimum amount required for valid authority and confirming the valid motor carrier authority.
2.5 SHIPPER is aware and acknowledges that BROKER is not a motor carrier, and will not ever take actual possession, custody or control over the shipments being arranged for on SHIPPER’S behalf.
2.6 BROKER will only utilize the services of carriers who have demonstrated their qualification by providing proof of operating authority and insurance coverage as demonstrated by a declaration page showing active coverage.
2.7 BROKER does not warrant particular coverages or exclusions on the part of participating carriers.
2.8 BROKER agrees to pay CARRIER’s freight charges on behalf of SHIPPER, and to invoice SHIPPER directly for payment of said freight charges.
3. SHIPPER’S DUTIES AND OBLIGATIONS
3.1 SHIPPER shall provide a full and accurate description and dimensions of the goods for which transportation is being arranged, accurate information regarding the origin and destination for such shipments, and all other information necessary to complete the transportation of the shipment.
3.2 BROKER’S standard payment terms require receipt of cash payment in advance of services. If BROKER chooses to extend credit to SHIPPER, SHIPPER shall make payment of the full invoiced amount for all loads arranged for by BROKER within thirty (30) days of invoice date. In the event that SHIPPER fails to timely pay BROKER’S invoice as required herein, SHIPPER shall be liable for fifteen percent (15%) late payment fee, eighteen percent (18%) interest, as well as any and all attorneys’ fees or collection fees expended by BROKER in an effort to collect those charges.
3.3 All payments made via credit card will be subject to a convenience fee of three percent (3%).
3.4 SHIPPER agrees to be bound to any additional charges which may become due, including accessorial charges, waiting times, or unnecessary delay caused by the SHIPPER.
3.5 All claims for loss and damage should be directed to the motor carrier and made in accordance with the provisions of 49 CFR Part 370. BROKER is not responsible for filing claims on SHIPPER’s behalf.
3.6 BROKER may elect to provide claims assistance to SHIPPER but is not bound to assist SHIPPER with claims. All claims must be made against carrier and not BROKER, who expressly bears no liability for any loss or damage or delay to any shipment arranged by BROKER for SHIPPER.
3.7 Except as provided herein, liabilities and burdens of proof against carrier will be governed by federal law and by the provisions of 49 U. S. C. § 14706.
3.8 All overcharge, duplicate payments, and over collection claims will be filed and resolved in accordance with the provisions of 49 CFR Part 378.
4. RATES AND RULES
4.1 The rates set forth in rate confirmations or quotations are designed to meet the distinct needs of the parties to these Terms and Conditions. Each shipment should be accompanied by a rate confirmation and/or quotation which is expressly subject to these Terms and Conditions.
4.2 It is the duty of the SHIPPER to inquire directly to any carrier tendered hereunder as to any applicable rules or tariffs, and how they might affect liability, claims, or
other duties and rights between SHIPPER and carrier. BROKER has no role in regard to such items, and merely arranges for a carrier to perform the requested carriage at a specific rate agreed upon. Unless a SHIPPER requests in writing that BROKER declare a value for the freight to a motor carrier, and agrees to pay the commensurate rate, SHIPPER shall be conclusively presumed to have expressly requested that BROKER obtain the lowest possible freight rate, with the lowest level of carrier liability.
5. ELECTRONIC PAYMENT
5.1 BROKER may submit invoices electronically. SHIPPER agree to receive invoices electronically. SHIPPER may transfer funds electronically to the bank designated by BROKER.
5.2 BROKER and SHIPPER each agree to utilize their best efforts to utilize electronic invoicing and payment systems as soon as possible.
6. NOTICES
6.1 BROKER as a licensed property broker does not have any legal liability for loss, damage, or delay in the transportation of SHIPPER’S property. BROKER’s liability is extinguished by the tendering of a qualified carrier to the location designated by SHIPPER for pickup.
6.2 Any and all claims for loss, damage, or delay are to be made directly with the motor carrier. BROKER will provide all necessary information and documentation to assist SHIPPER in the handling of such a claim with the motor carrier, but such action does not create any liability on the part of the BROKER or waive any portion of these Terms and Conditions.
6.3 Regardless of any of the foregoing, BROKER’s maximum liability in any regard to or for any cause whatsoever, to any person or party, shall be limited to the total sum of fifty dollars ($50.00) per shipment.
7. DOCUMENTATION OF CARRIAGE
7.1 All bills of lading, delivery receipts, or other transportation documentation, aside from estimates, quotes, and rate confirmations created solely by BROKER and tendered directly to SHIPPER, shall be the sole responsibility of SHIPPER, and shall not bind BROKER in any manner.
7.2 SHIPPER’s designation of BROKER on any bills of lading or delivery receipts shall be for informational purposes only and will not modify these Terms and Conditions. Any representations made by the motor carrier do not bind BROKER in any manner.
7.3 Upon the request of SHIPPER, BROKER will provide copies of delivery receipts and bills of lading from carrier, where SHIPPER has instructed carrier to retain copies of such documentation or have such documentation executed by consignee, so long as request is made within sixty (60) days of delivery. Any request made after such time period will be subject to a fee, and require additional processing time.
7.4 The terms and conditions of any freight documentation used by SHIPPER and/or the motor carrier may not supplement, alter, or modify these Terms and Conditions. In the event of any conflicts, these Terms and Conditions shall control.
8. INDEMNIFICATION
8.1 To the full extent permitted by law, SHIPPER agrees to indemnify, defend and hold harmless BROKER, its partners and affiliates, as well as all of their officers, directors, attorneys, agents, insurers, and employees from and against any and all claims, demands, actions, liabilities, judgments, losses, damages, expenses, costs, penalties, and fines, including third party claims for contribution, attorney’s fees for injury or alleged injury of any kind to any person, including death, and/or damage or alleged damage of any kind to any property arising from the negligent acts or omissions of SHIPPER, related to the tendering of hazardous materials, or improper packaging, loading, or latent defects in goods tendered for carriage.
8.2 In addition to its agreements set forth hereinabove, SHIPPER shall indemnify and save harmless BROKER, their subsidiaries and their respective officers, directors, and employees, from and against all liabilities, obligations, losses, damage, penalties, claims, actions, suits, costs, charges and expenses, including without limitation, reasonable fees and expenses of legal counsel and expert witnesses, which are the result of or arising out of any or all of the respective obligations of the parties or which may be imposed or incurred by or asserted against BROKER by reason of actual or alleged; (i) injury or death to persons; (ii) damage to the property of any person or legal entity; (iii) violation of any law, ordinance or regulation of any federal, state or local governmental authority by either BROKER or any of the parties set forth above; provided, however, the foregoing agreement to indemnify and hold harmless shall only be applicable to the extent that such liabilities, obligations, losses, damages, penalties, claims, actions, suits, costs, charges and expenses are attributable to the acts or omissions of SHIPPER.
9. HAZARDOUS MATERIALS
9.1 SHIPPER hereby agrees to comply with all applicable laws and regulations relating to the transportation of hazardous materials as defined in 49 CFR §172.800 and
§173 et seq. to the extent that any shipments constitute hazardous materials.
9.2 SHIPPER hereby acknowledges and agrees that SHIPPER will not tender to BROKER or BROKER’s designated motor carrier any hazardous materials for shipment. Notwithstanding, SHIPPER is obligated to inform BROKER immediately if any such shipments tendered by error do constitute hazardous materials.
10. FORCE MAJEURE
10.1 Neither Party shall be liable to the other for failure to perform any of its obligations under these Terms and Conditions during any time in which such performance is prevented by fire, flood, other natural disaster, war, embargo, riot, civil disobedience, strike, the intervention of any government authority, mechanical breakdown of equipment booked, unavailability of authorized or qualified carriers, unavailability of required equipment from carriers, delay from any cause outside of the brokers operations itself, or any other cause outside of the reasonable control of the BROKER or SHIPPER provided that the Party so prevented uses its best efforts to perform under these Terms and Conditions and provided further, that such Party provide reasonable notice to the other Party of such inability to perform.
11. INSURANCE
11.1 BROKER shall require that all motor carriers used to provide the transportation services outlined herein have demonstrated minimum insurance requirements of the Federal Motor Carrier Safety Administration.
11.2 BROKER is not an insurer of shipments for which it arranges transportation, and any failure of any excess policy to provide coverage shall not affect BROKER’s liability.
11.3 BROKER has no liability for the failure of a motor carrier’s insurance policy to timely or reasonably pay claims. However, BROKER has contractually required from carriers that such coverage is in place for each motor carrier used prior to assignment of such motor carrier to any loads.
11.4 BROKER is not required to obtain copies of the full policy of insurance of carriers, but instead will simply acquire a declaration page. BROKER makes no representations as to any coverages or exclusions beyond what appears on the face of the declaration page provided, and BROKER will forward such information on to SHIPPER upon request. It is SHIPPER’s duty to perform any investigation into policies and specific exclusions therein.
12. LOSS AND DAMAGE CLAIMS
12.1 BROKER may assist their customers in the filing of claims with motor carriers, where SHIPPER has notified BROKER of the loss or damage immediately upon discovery via telephone or email, and in any case, not more than forty-eight (48) hours after delivery, and submitted to BROKER all documentation of its claim in writing, including bills of lading, delivery receipts, exception reports, surveys, damage evaluations, and invoices, and a demand for a specific amount of compensation from the motor carrier, within the first twenty (20) days following delivery.
12.2 If SHIPPER complies with paragraph 12.1, BROKER may assist SHIPPER in the filing of claims with motor carriers under this Agreement. BROKER has no obligation to assist SHIPPER with claims to motor carriers, but BROKER may choose to do so based upon compliance with this section.
12.3 Regardless, all claims for loss, damage, or delay must be filed with carrier within nine (9) months of delivery or the date of anticipated or expected delivery of an undelivered shipment, pursuant to 49 U.S.C. §14706(e). Failure to do so will result in the complete and final waiver of such claims. No act by BROKER can toll this time period. SHIPPER is responsible for its own claims.
12.4 Any assistance by BROKER in facilitating the claims process shall not change the liability of the BROKER as outlined herein.
13. NO LIABILITY FOR DELAY CLAIMS
13.1 BROKER shall have no liability for claims of delay, late pickup, or late delivery.
13.2 Any pickup and delivery dates offered, suggested, or provided by the broker are estimates only, and cannot be guaranteed. BROKER will communicate such dates to the retained motor carrier and will advise customer if the motor carrier informs it timely that the estimated pickup or delivery dates cannot be met.
13.3 BROKER will use its best efforts and endeavor to have carriers pick up and deliver shipments within a reasonable period of any estimate, but carriers are only required to perform with reasonable dispatch.
13.4 This provision can only be modified in writing, countersigned by persons with authority to enter into such agreement, and where a separate fee for guaranteed dates has been paid.
13.5 In the case of breach of any separate written agreement as specified in 13.4, BROKER’s maximum liability shall be the amount of the additional fee paid by the customer for guaranteed dates.
14. CONFIDENTIALITY AND NON-CIRCUMVENTION:
14.1 SHIPPER may not disclose the terms of any specific quotations, estimates, or rate confirmations to a third party without the written consent of the other party except:
(1) as required by law or regulation; (2) disclosure is made to its parent, subsidiary or affiliate company; or (3) to facilitate rating or auditing of transportation charges by an authorized agent and such agent agrees to keep the terms confidential.
14.2 SHIPPER further agrees not to solicit the services of, or directly engage, the carrier(s) tendered by BROKER pursuant to the terms of this Agreement thereby circumventing BROKER. Furthermore, SHIPPER shall not disclose the rates agreed upon between SHIPPER and BROKER to any third party unless required by law.
14.3 For each and every shipment that SHIPPER places in violation of section 14.2 hereof, SHIPPER shall pay to BROKER a commission of twenty-five percent (25%) of the full freight charges, including any accessorial charges, as liquidated damages and not as a penalty. SHIPPER expressly certifies that this amount is reasonable and not punitive.
15. NO THIRD-PARTY BENEFICIARIES
15.1 The BROKER and SHIPPER hereby expressly state that they are the only parties to this Agreement and that neither the BROKER, nor the SHIPPER intend for any third party to specifically benefit from these Terms and Conditions or any services performed pursuant to them.
16. NONWAIVER
16.1 Failure of either party to insist upon performance of any of these terms, conditions or provisions or to exercise any right or privilege herein, or the waiver of any breach of any of the terms, conditions or provisions, shall not be construed as thereafter waiving any such terms, conditions, provisions, rights or privileges, but the same shall continue and remain in full force and effect as if no forbearance or waiver had occurred.
17. GOVERNING LAW/ ATTORNEY’S FEES
17.1 Without regard to the principles of conflicts of law, these Terms and Conditions shall be construed in accordance with, and any and all disputes arising between BROKER and SHIPPER, shall be governed by federal law where applicable, or otherwise New York. Venue shall be in Kings County, New York.
17.2 SHIPPER hereby asserts that it is and does conduct business in Kings County, New York and is subject to the personal jurisdiction of Kings County, New York.
17.3 This Agreement is entered into in Kings County, New York.
17.4 BROKER and SHIPPER agree that in any litigation arising from or related to the breach of these Terms and Conditions and any dispute between the parties to this
Agreement, the prevailing party shall be awarded reasonable attorney fees and court cost.
18. SEPARABILITY/SEVERABILITY
18.1 If any provision of hereof is held to be illegal, invalid or unenforceable under the present or future laws effected during the term of this agreement, such provision shall be fully severable from the remaining provisions, and it shall not affect the validity of the remaining provisions, which provisions shall be given full force and effect as if the illegal, unenforceable, or invalid provision had not been included. In lieu of an illegal, unenforceable, or invalid provision, there shall be substituted a provision as similar in terms to the illegal, invalid, or unenforceable provision as may be possible and still be legal, valid and enforceable.
19. MERGER CLAUSE
19.1 The foregoing Terms and Conditions, along with any quotations, estimates, or rate confirmations (when executed by both parties), embody the entire understanding between BROKER and SHIPPER covering the services to be performed hereunder, and there are no other agreements, understandings, conditions, warranties, or representations, oral or implied with reference to the subject matter hereof.
19.2 In the event of any conflict between these Terms and Conditions and any term or provision in any other document related to or used in the process of arranging or transporting of goods by BROKER and SHIPPER or by the underlying carrier these Terms and Conditions shall govern to the extent of the conflict.